B2B Products & Services
We develop and provide superior insight to the winning business models in complex B2B products and services sectors.
Our areas of expertise cluster into areas with common winning formulas:
- The Built Environment: Making money where others fail in tight margin, superficially mature, industries
- (B2)B2C Services: Traditional ecosystems undergoing rapid consolidation and value chain shifts
- Outsourcing: Redesigning value chains to be structurally more effective
- Science and Compliance: Turning innovation and risk functions into high margin businesses
Within these areas, we bring together end-customer insight, operational excellence, and in-depth sector knowledge in six key sub-sectors where we have unrivalled experience;
We develop and provide superior insight to the winning business models in complex B2B products and services sectors
Our Thinking
The Future of the Car Dealer
Vehicle dealers are in the midst of significant change as the actions and priorities of consumers, OEMs and the government are transforming the future of vehicle distribution in all markets driving consolidation, multi-channel digitisation of consumer journeys and EV adoption.
Hitting the brakes
Our 3rd annual Speedometer report follows up our research in 2019 and 2021. We have drawn on a survey of over 9000 consumers across 8 countries (USA, Germany, France, UK, Netherlands, Italy, China, Australia) to understand the underlying disruptive trends affecting the automotive industry.
The forecourt of the future
Electric vehicle (EV) adoption across Europe is unstoppable. For fuel station forecourts this presents great change and opportunity in equal measure. In our latest report, we look at how the race to net zero is impacting the evolution of EV ownership, the future of charging and what consumers care about most, alongside its impact on forecourts. We also consider how forecourts can approach their strategy to futureproof business models and embrace the opportunities that lay ahead.
Private Equity & Transactions 2021
2021 was a record year for transactions globally – as activity remained exceptionally strong despite the ongoing challenges of the COVID pandemic, global supply chain issues and the challenges of rising inflation and energy prices during the year.
Trading Places
Just fifteen years ago, the biggest threat to traditional commerce was the internet. Brands that were quick to launch transactional websites (and later apps) emerged as victors. Now those same brands face losing out to the emerging dominance of online marketplaces – the disruptor has become the disrupted.
Ready, Test, Go!
Over the last 18 months, it has been easy (understandably) to focus on just getting through the “now”. Evolution in testing markets, however, does not stop, and testing providers need to be prepared for further change: from evolving customer demands and new regulation to under-pressure supply chains.
COVID-19 accelerated car retail evolution but landscape remains familiar
The automotive world has been profoundly affected by COVID-19, but even before the pandemic hit the sector was undergoing a transformation in how, where, and what cars consumers wanted to buy.
Battery late than never
The world of automotive, like many others, has been profoundly affected by COVID-19. But the automotive sector was already undergoing a period of unprecedented change in how, where, and what consumers want to buy
Return to the road
As the world cautiously ventures back outside after weeks in lock down, vehicles are starting to return to previously empty roads. But rubber returning to the road does not mean usage and traffic will immediately bounce back to normal.
TICC sector perspectives to navigate a pandemic
Operational and financial solutions to emerge stronger from the crisis
Looking over the precipice
The potential impact of COVID 19 on B2C & B2B Media: Initial perspectives
No-one in mobility is set up to win the 2020s auto battle — yet
Forget autonomous vehicles and car sharing—the auto industry’s real opportunity lies in giving consumers access to cars without the hassle of ownership and risk
It's the uncertainty not the hardship that's so difficult
It's hard to find the right hyperbole to describe these extraordinary times that we find ourselves in. Today more than a quarter of the world's population are operating under lockdown with this number continuing to escalate rapidly
COVID-19 - crashing car rental
It seems hard now to believe that just a few weeks ago major car rental companies were announcing record results for 2019
Pricing contortions at Uber and the regulated end game
Uber's efforts to comply with California's new employment regulations - and prove that Uber is a tech platform, not a taxi firm - are entertaining to watch
Is the auto industry wasting money on mobility/autonomy/electric?
This week we released the findings of research surveying more than 10,000 consumers internationally (USA, UK, France, Germany and China) about how they really feel about the big changes in cars (mobility, electric, autonomous)