Tom Charlick
Senior Leadership
Tom is head of OC&C's Leisure & Hospitality Practice.
Tom has over 12 years of strategy consulting experience in Europe and the US. He is focused on the retail and leisure & hospitality industries, and works with clients on topics ranging from corporate strategy development through to value delivery.
A key theme of his recent work has been helping clients optimise commercial strategies and customer experiences in an omni-channel world. Tom also works closely with our analytics practice in leveraging the power of big data to solve our client’s most critical questions.
He brings a practical mind-set to his consulting work, and has spent time in industry and on secondment working with clients helping to deliver value.
Tom holds an MA in Economics and Management from Oxford University.
Education & Prior Experience
- MA, Economics & Management, Oxford University
- Head of Business Planning Tottenham Hotspur Football Club
"We help our clients make choices. In an increasingly complex and fast moving environment it is vital to cut through the noise and focus resource where it counts."
Related Publications
Keep calm and play on: The rise of Digital Leisure
Perspectives on the growth of Digital Leisure and the characteristics of a winning model
Key routes to value creation in global travel, hospitality and leisure in 2020
As we enter 2020, we continue to see strong interest and activity across a number of key leisure trends – and a number of highly attractive assets that are successfully playing into these themes to drive growth
High Velocity Retail
We partnered with the World Retail Congress to bring you the exclusive High Velocity Retail report. In formulating this report, we interviewed the leaders of global retailers from across the evolutinary spectrum to understand how they are developing their businesses within a High Velocity Retail world
Partnering to win in retail's digital age
For the last three years we have been living in the era of M-commerce: smartphones now represent over 50% of all online retail transactions and retail search queries across the UK, France and Germany